Ralph D'Silva Hyundai has been alerted to a Safety Recall Notice pertaining to Hyundai Tucson vehicles built after November 2014. Below is answers to frequently asked questions (FAQs).
What is the problem?
Certain Tucson vehicles may have an increased risk of an electrical short circuit within the ABS module when it is exposed to moisture, which in turn can lead to an increased risk of an engine compartment fire.
How great is the risk?
There have been no incidents of fires in Australia related to this recall issue. However, despite this, it is important for us to instigate the recall to ensure your safety.
How do I know if my vehicle is affected?
You can check whether it is affected by entering your VIN into our safety recall checker by clicking here. If it is affected, Hyundai will be in touch to ask you to visit your local Hyundai dealer. The recall applies to certain Tucson models made for the Australian market between 2015 and 2021.
Is my vehicle safe to drive before the recall is completed?
You can continue to drive your vehicle. However as an added precaution you may wish to park your Tucson away from structures e.g. not in a garage. If your vehicle displays an engine warning light, please stop driving and contact your local Hyundai dealer.
Can I have my vehicle repaired immediately?
Unfortunately not. We are currently awaiting parts supply to ensure the repair can be carried out correctly. As soon as parts are available, Hyundai will be in touch. We are expecting the arrival of parts by the end of February.
Why have you instigated a recall without parts supply?
Like all car manufacturers, we follow a process for recalls whereby they are announced to government bodies within a certain time frame regardless of parts supply.
What has to be done to my vehicle?
Your dealer will need to install an ABS fuse repair kit. The process should take around 40 minutes, but please contact your Hyundai dealer to confirm this in order to keep inconvenience to you to a minimum.
Will the repair cost anything?
No. All repairs involved with the recall are free of charge.
Do the brakes still work?
Yes. Normal operation of the brakes is not affected by this issue.
If you have any other questions regarding the Hyundai Tucson Safety Recall you contact us via email on Service.HY@ralphdsilva.com.au or contact us on (03) 9039 3117